• Guaranteeing Email Delivery

    January 10, 2008 by PJ Hyett

    Making sure thousands of emails get to their destination is a full-time job. A job that would have been a huge distraction from the real problem FamSpam is solving.

    What’s a site to do?

    Pay someone to worry for you.

    We utilize AuthSMTP for all of FamSpam’s outgoing email. Their prices are reasonable and we hear of only the occasional email ending up in a junk-mail folder. That’s always going to be an uphill battle, but the war is won as long as the person receives the email in some fashion or another.

    Figuring out how to stay on an ISP’s good side so our domain isn’t blacklisted is something neither Chris nor I are interested in learning how to master, so we’re happy to offload this problem to someone else.

    Building the best product we can is our ultimate goal, if we need to spend a little more along the way make sure that happens, so be it.

    • Comments

    • Toby 2 days later

      Yes. I was having tons of trouble getting stafftool.com’s outgoing mail set up to where it wouldn’t always end up in the junk folder or die when someone sent a large batch. ArMailer and AuthSMTP combined have made it something I don’t even have to think about anymore, which is just fine with me.

    • Jesse Newland 4 days later

      Awesome. Implementing this at work this week.

    • Derek 8 days later

      Fantastic idea – thanks!

    • Paul Dowman about 1 month later

      I also use AuthSMTP, and I just wrote a blog post with a detailed setup including monitoring

    • Dan Croak about 1 month later

      How fun is AuthSMTP to work with? Is there any kind of plugin written already that allows one to config.action_mailer.delivery_method = :authsmtp from one’s Rails app? Maybe using a similar technique as http://giantrobots.thoughtbot.com/2008/2/28/extending-action-mailer

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